SHIPPING&RETURNS
SHIPPING POLICY
ALL SALES ARE FINAL.
HATS ARE FINAL SALE ONLY.
SHIPPING IS NON-REFUNDABLE.
We do not offer price adjustments.
Codes and Discounts MUST BE applied at check out only.
ONE CODE per purchase.
No refunds, store credit only.
How long will my order take?
LOG INTO YOUR ACCOUNT ANYTIME TO CHECK THE STATUS OF YOUR ORDER.
We begin processing your order immediately upon receipt.
For this reason, we are unable to
-add to your order
-change your order
-cancel your order
-change your address
Once your order has been submitted it IS FINAL and processed immediately in our fulfillment warehouse.
Please check your information and merchandise carefully before submitting your order. We do not edit or change the information provided by you; including your name, phone number, email address, shipping address, billing address, quantities ordered, items ordered or sizes ordered.
Incorrectly purchased items must be returned to repurchase.
It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to.
I paid for shipping, where is my order?
*Our local USPS is experiencing delays and extremely short handed. Despite daily collection, scans may take longer to appear/update to your tracking provided number*
We use The United States Postal Service for all shipping needs. All mail is rated per weight via USPS which determines the service AND cost in which it is sent.
You will receive an email with shipping confirmation and tracking when your order has shipped.
Shipping times exclude our processing time.
We do not guarantee delivery by/on a specific date.
First Class Mail applies to any order under 1 pound. Orders rated to First Class Mail with an average 3-day delivery time (after processing).
Priority Mail applies to any order 1 pound and up. Orders rated to Priority Mail average 1–2-day delivery time (after processing).
Can I track my package?
Of course you can. After processing, you will receive an email with shipping confirmation and tracking. Fulfillment status and tracking can also be found by logging into your account. Allow up to 48 hours for your tracking to update. We do not guarantee delivery by/on a specific date. The USPS is in possession and responsible for the delivery of your package once the tracking has updated.
It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to.
My tracking won't update or is taking forever to update, why?
If you are having issue in regard to your tracking reach out to your local USPS to facilitate their own tracking system and GPS. We cannot access more info than you are capable of viewing. USPS is in possession of your package and liable for delivery. Your package does carry insurance.
Recycled Tracking Number?
USPS recycles tracking numbers. Please contact your local USPS for their internal scans that may not display via www.USPS.com
My tracking never scanned?
USPS packages are fulfilled and tossed into multiple hampers for USPS collections daily. Due to high volume, some collections are missed by the USPS. If your tracking never updates, after two weeks please reach out to us.
Lost, stolen, damaged mail?
Follow up with your local USPS, you are responsible for filing claims with the USPS. We are not held responsible for lost or stolen packages that have delivery confirmation. We cannot speak for the postal service. Contact your local post office in regard to delivery.
It is the responsibility of the buyer to ensure they have entered a SAFE and SECURED address for the carrier to deliver to.
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Fingerbomb.com is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
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Fingerbomb.com cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
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Fingerbomb.com is not responsible for mis-delivery errors via carrier, or incorrect shipping info.
Returned to sender?
When your order has arrived to us insufficient address, no forwarding address left, unclaimed etc. Issued with the delivery address provided to us by you must be addressed with postal carrier. As soon as your returned items have arrived, we will promptly email you store credit. Shipping is nonrefundable.
International Shipping Policy:
We currently do not ship outside the U.S.
RETURN & EXCHANGE POLICY
Return & Refund Policy:
Our Return and Refund Policy was last updated 10/11/2022.
Thank you for shopping at Fingerbomb.com. If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us:
Interpretation: (Applies to all terms/conditions and policies found on Fingerbomb.com)
Definitions For the purposes of this Return and Refund Policy:
● “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fingerbomb.com
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the Website.
● “Website” refers to Fingerbomb.com.
● “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Returns?
Due to high volume and dynamic inventory fluctuations, we do not offer exchanges. You can return your items for store credit and reorder. Store credit is issued to you in the exact dollar amount you spent to your email address or phone number associated with your order. This does not include shipping costs as they are non-refundable.
Returns must be received within 30 days of delivery of items in original condition. This Means: unwashed, unworn, scent free, hair free: Human and/or Animal and stain free! ITEMS MUST BE ORIGINAL CONDITION. Be sure to include your packing slip and/or your name/order number.
WORN, WASHED, SMELLY, RUINED CLOTHING WILL BE REFUSED AND RETURNED TO SENDER.
Address exchanges to the address below.
FIngerbomb Returns
4119 W Orleans St.
McHenry IL, 60050
You will promptly receive an email containing your store credit as soon as your return has been accepted and inspected.
REMEMBER!: Give Em' The Finger